Jumia Value Added Services
Jumia Content Value Added Service
This is a platform that connects you with Jumia’s pool of experienced in-house content creators for top-notch content management of your products.
For every product you request our services for, you get accurate and SEO-compliant product description that provides prospective customers with a clear insight and benefits of your products thereby influencing successful orders.
The services provided are;
- Content Creation: Structured product name, Well-ordered key features, Concise text product description. Completion timeline is 48 hours for 50 SKUs
- Content Optimization: Structured product name, Well-ordered key features, Image & text product description. Completion timeline is 48 hours for 50 SKUs
The benefits you enjoy from this platform are:
- Your product content is compliant with Jumia guidelines.
- Automatic QC approval provided other conditions (image, price, and stock) are met.
- Stress-free process and easy performance tracking.
- Service Level Agreement (SLA) for product upload.
How it Works
- Requests are submitted tothis email: productionservices.mall.ke@jumia.com
- An order is placed for you on our production services platform by our customer service agent
- The agent will confirm your details and ask you to submit the work to our production email if you hadn’t already submitted the work.
- Work is received and actioned within 48 hours
- Customer service confirms that the job is done
- Vendor updates stocks and prices for their products
- Deductions for work done are done from your Seller Centre account with %16 VAT .
To enjoy this service(s), kindly click HERE to get in touch with our Product Creation VAS team or call +254798471120 or +254711011058 to talk with Customer Agent.